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Deliverables from this service include: 

  • Current process map with As-Is Process
  • Future State Process Map with To-Be Processes
  • Organizational Change Management Plan​

Each time we develop a solution to one of these common problems, we improve our approach, tools, best practices and sometimes, even our methodologies. 

Gain efficiencies, Increase output & Optimize your business processes

Alliance Star's expert Business Analysis consultants help our clients document and re-engineer business processes that align with our client business goals and/or current regulations and relevant policy contexts. Our methodology ensures that the re-engineered processes have relevant client buy-in, management ownership, and support to ensure a continuous improvement framework.

Alliance Star uses a variety of tools to gather data to map the current As-Is Process including reviewing business and/or IT strategy documents, meeting minutes, process templates, etc.; one-on-one interviews; facilitated workshops; and focus groups. We look to identify the root cause of performance issues and pay special attention to relationships between policies, processes, procedures, current performance indicators, and metrics.

The future to-be processes are drafted after conducting comprehensive analysis of the current process maps and researching industry best practices from similar and different industries. Through facilitated workshops, the Alliance Star BA consultant presents the draft To-Be processes to management for discussion and finalization.

Once the to-be processes have been finalized, the consultant will conduct a Gap analysis and then will provide an Implementation Plan.


Our consultants have had the opportunity to solve similar problems in a variety of environments, thus enabling us to better understand the problems as well as the breadth of solutions in different industries. Our experts will provide you with a fresh perspective and the best practices performed in some of our top clients in the country.  

Business Process Improvement